If you are working as a transportation manager at a transit company, the one thing that you must do is look at all the ways the landscape can change. There are so many variables that are involved, and they can either make your day or break it. The thing is that you must understand the importance of communication, and what happens when there is a delay in the process. After all, you do not want to go through a bad experience like that.
However, in case of a system outage, there are a few things that you, as the manger, should do.
A Contingency Plan
Not many people understand that, but having a proper, and a working contingency plan is a way to go when we are trying to ensure that the operations are going the right way. There are a lot of things that can go wrong when it comes to transportation. SO, in order to deal with the situation at hand, it is best if we look at all the possible outcomes there are, and then make a decision accordingly.
But Our Company is Bulletproof
Yes, we like to think that our companies are bulletproof and there is hardly anything that could come in the way, but that is not the case. No company is bulletproof when it comes to failures, and keeping that in mind, you must prepare yourself for whatever changes you might need to make. For starters, there can be a number of reasons why the failure happened in the first place.
The right thing to do would be to find the issue and address it at the earliest possible instance.
Could Our Company Be The Cause?
This is another thing that most people find themselves in. Could the company itself be the cause? Well, it is not as likely as you might think. Yes, if your systems are not up to date, and there is no proper way of running things around, then the cause could very well be within the organization but only in that condition.
What to Do Should The Outage Happen?
In case the outage happens, the right plan of action would be to handle things properly in order to make sure there are no discrepancies.
Collecting all the information you have on the outrage, testing the software as well as everything else involved, and calling the support is something that you should do. Additionally, do not just inform the drivers right away because sometimes, the issue could be a small one that gets resolved right away.
The modern day and age work entirely on technology and the internet. So, it is only fair to say the more we are careful about the technology we are using, the better. We must prepare ourselves for system failures, and while it does not indicate that the failures are going to happen at all costs, simply being ready for these failures is something that we all must keep in mind.